General Information
This notification explains our policies and practices for managing information and data. Our website collects various types of information from our client, website visitors and other users of our programs, services and digital media, including websites or mobile applications operated by or on our behalf.Record of Personal Data
Registering with usWhen you register on our Website, when you create and update your profile, and when you purchase our product on the Website, we and third parties working with us will collect the following information:
- Name, email address (required)
- Home address, date of birth, telephone number, country of nationality, age (required for certain courses)
- Other personal data if you choose to register an account via third party sites, and have provided your personal information on those platforms
- Credit/debit card information
- Data relating to your use of our Website and enrolment on Online Courses
- Other information you choose to provide about your interests, educational background, occupation and work experience and other general preferences for the purpose of making product recommendations on our website or, if you’ve opted in, via email and personalising our services to your needs.
- Information provided from third party sources, such as our Partners who may invite you.
Your Data: Usage and Access
We use your personal data for the following purposes:- Identification and authentication: We use your identification information to verify your identity when you access and use our Services and to ensure the security of your personal data. This is so we can comply with our contractual obligations to you.
- Operating the Services: We process your personal data to provide the Services you have requested. This is so we can comply with our contractual obligations to you.
- Improving our Services: We analyze information about how you use our Services to provide an improved experience for our customers of all our Services, including product testing and site analytics. It is in our legitimate business interests to use the data provided to us for this purpose, so we can understand any issues with our Services and improve them.
- Communicating with you: We use your personal data when we communicate with you, for example, if we are providing information about changes to the terms and conditions; if you contact us with questions throughout the application process; or for sending you newsletters and publications. It is in our legitimate interests that we are able to provide you with appropriate responses and provide you with notices about our Services.
- Marketing: We use your personal data to build a profile about you and place you into particular marketing segments in order to understand your preferences better and to appropriately personalize the marketing messages we send to you. It is in our legitimate interest to provide more relevant and interesting advertising messages. Where necessary or required by law, we will obtain your consent before sending such marketing messages.
- Exercising our rights: We use your personal data to exercise our legal rights where it is necessary to do so, for example, to detect, prevent and respond to claims of fraud, intellectual property infringement claims or violations of law or our standards of conduct, university policies, or our terms of use.
- Complying with our obligations: We process your personal data to, for example, carry out fraud prevention checks or comply with other legal or regulatory requirements, as required by law.
- Customizing your experience: When you use the Services, we use your personal data to improve your experience of the Services, such as by providing interactive or personalized elements on the Services and providing you with content based on your interests. It is in our legitimate interests to provide you with a customized experience.
- Keeping our records accurate and up-to-date: This processing is necessary to comply with legal obligations and to serve our legitimate interests in efficient management and administration.
Statistical reporting: Information revealing racial or ethnic origin that may be voluntarily disclosed during the application process may be used for purposes of statistical reporting related to diversity and/or to comply with legal or regulatory requirements.
We may also anonymize your personal data in such a way that you may not reasonably be re-identified by us or any other party, and we may use this anonymized information for any purpose.
Collaborative Third-party Use
Our website contains links to other websites. This privacy policy only applies to this website, so when you access another website from a link, you should read their own privacy policies.How Your Information is Protected
Proactive Online Security MeasuresWe actively secure confidential information collected online through advanced tools designed to prevent unauthorized access, viruses, phishing, and hacking attempts. Our security processes are continuously evaluated and improved to address new threats, ensuring the highest level of protection for your information.
Your Rights to Data Governance
You are entitled to request that we refrain from processing your personal data for promotional activities. Beforehand, we will typically inform you if your data is intended to be utilized for such purposes or disclosed to any third party for the same reasons. You can assert this right by opting out on certain forms that we use to gather your data or by directly contacting us.- Access: You can demand access to your personal data.
- Correction: You may request corrections to any incorrect or incomplete data we possess about you.
- Deletion: You can request the deletion of your personal data under specific circumstances.
- Objection: You can oppose the processing of your personal data in particular cases.
- Restriction: You can seek to restrict the processing of your personal data under certain conditions.
- Portability: You can request that your personal data be transferred to you or a third party.
- Consent Revocation: You can revoke your consent to process your personal data at any time.
Core Principles
User Data Deletion RequestsWe respect your right to privacy. Should you request the deletion of your personal data, we will comply within 48 hours, notifying you of the action taken. Any grievances can be directed to our designated grievance officer via email. Note that contact information may be updated without prior notice.